Shipping Policy

Thank you for shopping at CJNBYA.
This Shipping Policy explains how orders are processed, shipped, and delivered for purchases made through our website.

By placing an order with CJNBYA, you agree to the terms outlined below.

1. Worldwide Shipping

CJNBYA proudly offers international shipping to customers worldwide.

We work with trusted logistics and delivery partners to provide reliable global shipping services for our customers.

Shipping availability may vary depending on destination country, customs regulations, carrier restrictions, or other operational limitations.

2. Free Shipping Policy

We offer FREE SHIPPING on all orders worldwide.

No minimum purchase amount is required.

Customers will not be charged additional standard shipping fees at checkout unless otherwise clearly stated during special promotions or optional expedited delivery services.

3. Order Processing Time

Orders are generally processed within:

  • 1–5 business days

after payment confirmation.

Processing includes:

  • Order verification
  • Quality inspection
  • Packaging
  • Shipment preparation

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, holidays, promotions, or unforeseen circumstances, processing times may be extended.

4. Estimated Delivery Times

Estimated delivery times vary depending on destination country, customs processing, and carrier operations.

Typical estimated delivery ranges:

Region Estimated Delivery Time
United States 7–15 Business Days
Canada 7–18 Business Days
Europe 7–18 Business Days
United Kingdom 5–12 Business Days
Australia & New Zealand 7–18 Business Days
Asia 5–15 Business Days
Middle East 8–20 Business Days
Latin America 10–25 Business Days
Africa 10–25 Business Days

 

These delivery estimates are not guaranteed and may vary.

5. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take several days to appear after shipment depending on the carrier system.

Customers are responsible for monitoring tracking information after shipment.

6. Split Shipments

Orders containing multiple items may be shipped separately depending on:

  • Inventory availability
  • Warehouse locations
  • Package size limitations
  • Carrier requirements

Customers may receive multiple packages for a single order.

No additional shipping fees will be charged for split shipments.

7. Customs Duties and Import Taxes

International shipments may be subject to:

  • Customs duties
  • Import taxes
  • VAT/GST
  • Brokerage fees
  • Local handling charges

These charges are determined by the destination country and are the responsibility of the customer unless otherwise required by local law.

CJNBYA is not responsible for customs delays or additional customs-related charges.

Failure to pay required customs fees may result in:

  • Delayed delivery
  • Returned packages
  • Disposal by customs authorities

Refunds for refused or abandoned shipments may be reduced by shipping and handling expenses.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delivery issues caused by:

  • Incorrect addresses
  • Incomplete addresses
  • Incorrect phone numbers
  • Failed delivery attempts
  • Unclaimed packages

If an order is returned due to incorrect customer information, additional reshipping fees may apply.

9. Lost, Delayed, or Stolen Packages

While we work with reliable shipping partners, CJNBYA is not liable for delays caused by:

  • Customs clearance
  • Weather conditions
  • Carrier disruptions
  • International transportation issues
  • Force majeure events

If a package appears lost, customers should contact us promptly at:

We will assist in contacting the carrier and investigating the issue.

Packages marked as “Delivered” by the carrier are generally considered successfully delivered.

Customers are encouraged to contact local carriers or authorities regarding stolen packages.

10. Delivery Delays

Estimated delivery dates are not guaranteed.

Delays may occur during:

  • Peak shopping seasons
  • Holidays
  • Customs inspections
  • Severe weather
  • Public emergencies
  • Carrier operational disruptions

We appreciate your patience and understanding in such situations.

11. Refused or Undeliverable Shipments

If a shipment is refused or deemed undeliverable due to customer actions, including failure to pay customs duties, the customer may be responsible for:

  • Return shipping fees
  • Customs penalties
  • Carrier handling charges
  • Restocking fees where applicable

Any eligible refund may be reduced accordingly.

12. Shipping Restrictions

Certain products may be unavailable for shipment to specific countries or regions due to:

  • Local laws
  • Carrier restrictions
  • Customs limitations
  • Product regulations

We reserve the right to cancel orders that cannot legally or practically be shipped.

If payment has already been processed, an appropriate refund will be issued.

13. Order Changes and Cancellations

Customers should contact us immediately if changes are needed after placing an order.

Once an order enters processing or has been shipped, modifications or cancellations may not be possible.

For assistance, contact:

14. Force Majeure

CJNBYA shall not be held responsible for shipping delays or delivery failures caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • War
  • Pandemics
  • Government restrictions
  • Customs delays
  • Transportation interruptions
  • Labor disputes
  • Internet or system failures

15. Risk of Loss

Risk of loss and title for purchased items pass to the customer upon transfer of the shipment to the carrier, where permitted by applicable law.